Shipping policy
Shipping Policy for Rennie Kids
Thank you for choosing Rennie Kids! We are dedicated to providing you with an exceptional shopping experience, including prompt and reliable shipping. Below are our shipping policies outlined for your convenience.
Shipping Destinations
We currently ship to addresses within the United States and select international locations. Please check the shipping options available during checkout.
Processing Time
All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays. During peak periods, such as holidays, shipments may be delayed by a few days. Please allow additional time for delivery.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your order. We offer a variety of shipping options to meet your needs:
- Standard Shipping: Approximately 5-7 business days
- Expedited Shipping: Approximately 2-3 business days
- Overnight Shipping: Approximately 1 business day
Enjoy Free Shipping on orders over £50 within the United Kingdom.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number to track your shipment on our website or on the carrier's site.
Delivery Issues
If your package is lost or damaged during transit, please reach out to our customer service team at [insert contact information], and we will assist you in resolving the issue.
International Shipping
For international orders, please note that customs duties, taxes, and fees may be applicable upon delivery. These charges are the responsibility of the customer and are not included in the purchase price.
Returns and Exchanges
For information on our return and exchange policy, please visit our [insert link to returns policy].
Contact Us
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer support team at [insert contact email or phone number].
Our Address
Rennie Kids
26 Ifield Way
Gravesend
Kent
DA12 5UJ
Thank you for shopping with Rennie Kids! We appreciate your support and trust in our baby care products